Shipping Policy
Last updated: 08 December 2025
1. Order Handling Time
1 business day handling time for all orders.
2. Shipping Locations
We ship to:
- Australia
- New Zealand
All orders ship from Sydney, Australia via Australia Post.
3. Shipping Methods
- For orders within Australia, we offer Express delivery.
- For New Zealand orders, we offer Standard and Express shipping services, with applicable fees.
4. Delivery Times
Australia
- Express: 1–3 business days
New Zealand
- Standard: 4–7 business days
- Express: 2–5 business days
5. Tracking
A tracking number will be provided once dispatched, and you will receive it via a link sent to your mobile or email.
6. Incorrect Address
Customers are responsible for accurate address details.
7. Lost / Stolen Packages
If tracking shows delivered, we cannot refund or replace stolen packages.
If Australia Post confirms non-delivery, we will assist.